100% Satisfaction 

We know that returns are necessary from time to time, and we want you to be 100% satisfied with your purchase, so If your product arrived damaged, or just isn't exactly what you ordered please get in touch with us at sav@maiori.com as soon as possible so we can help you. If you are ultimately not satisfied with our products you can claim a refund within 14 days of the sale date. Please read ahead for some important information.

If you product has been damaged in the delivery
Please record it down on the delivery sheet, and Maiori will cover the charges of returning it. Likewise, if the product is faulty Maiori will also replace it at no cost for you.

If you are not satisfied with your purchase
You can return your item to us within 14 days of the date of purchase and you will get a full refund. Your product should be unused, and packed in its original condition. You will be responsible for the shipping charges. Get in touch with us at sav@maiori.com for more information on how to proceed with this.

Please, do not send back products to us without telling us first. 
We do not accept packages that haven't been authorized by our customer or after sales service. You will need the product to be packed in their original packaging too. 

If you need further information
You can read our full Terms and Conditions, or make a comment on the order in your account area or in the contact section of this website