If you product has been damaged in the delivery
Please record it down on the delivery sheet, and Maiori will cover the charges of returning it. Likewise, if the product is faulty Maiori will also replace it at no cost for you.
If you are not satisfied with your purchase
You can return your item to us within 14 days of the date of purchase and you will get a full refund. Your product should be unused, and packed in its original condition. You will be responsible for the shipping charges. Get in touch with us at firstname.lastname@example.org for more information on how to proceed with this.
Please, do not send back products to us without telling us first.
We do not accept packages that haven't been authorized by our customer or after sales service. You will need the product to be packed in their original packaging too.
If you need further information
You can read our full Terms and Conditions, or make a comment on the order in your account area or in the contact section of this website