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The products will be delivered to the address indicated by the client during the order process within 48 business hours of the time of confirmation of the order and receipt of payment.

For deliveries outside of continental France, the client undertakes to pay all taxes due upon the importation of products, customs duties, value added tax, and all other taxes due pursuant to the laws of the order recipient’s country. The seller shall not be held liable if the taxes are not paid by the client.

Delivery is made by our partner, SC-2, per the following rates:

 

 

APPENDICES: PARCEL RATES WITHIN FRANCE and ABROAD

 

TNT

  • Relais et Colis : 23 Euros
  • Home Delivery : 25 euros
  • TNT Europe : 73 euros

Collissimo

  • Home Delivery with notification of visit : 25 euros
  • Collissimo Europe : 75 euros

The client shall, in particular, ensure that he/she verifies the proper operation of the product and read the instruction manual that is provided to him/her.

Should the product present an apparent defect, the buyer may return the product under the conditions stipulated below.

The buyer has the obligation to verify the contents of his/her parcel upon arrival and has 72 hours to file a claim with the carrier in the event of missing product or damage.

In the event of a reimbursement or exchange, the client must return the product in its original packaging.

 

Article 6. Withdrawal

 

Article L120-20 of the Consumer Code states:

 

“The consumer has seven clear days in which to exercise his right of withdrawal without giving a reason therefor or incurring a penalty, with the exception, where applicable, of the cost of returning the goods.”In the event of exchange or reimbursement, you may send the new article(s) in its (their) original packaging, as well as any accessories, instruction manuals and other documentation to the following address:

 

MAIORI c/o SC-2

ZA D ARVIGNY

104 RUE DENIS PAPIN

77 550 MOISSY CRAMAYEL

France

 

Customer Service: 0811 260 208

Email: customerservice@maioridesign.com

 

 

Any reimbursement to the client shall be made via bank transfer within 15 days of the date of receipt and quality control of the products by SC2. All of the amounts paid by the client, other than return costs, shall be reimbursed.

 

Maiori Objects of Design does not accept returns of products on sale or provided under exceptional offer conditions. Outside of the European Community, returned products must be flagged as being "non-compliant". Maiori Objects of Design shall not bear the costs of taxes and customs duties associated with product returns.

 

  • Reimbursement Rates / Exchange Return Costs:
  • France: €10
  • UK: £12
  • Other countries: €15